Reduce Manual Errors by 90% with a Hands-Off Servicing System

Academy DA struggled to break into the market as a new dental assisting school.

• Establishing a new dental assisting school, Academy DA faced challenges including certification, licensing, and regulatory requirements.
• Prospective students had to either pay in full or pursue private lending options with high interest rates.
• Providing funding options was difficult as a new school since some providers require established financial records.

Working closely with Academy DA's leadership team, we established clear, measurable objectives that would transform their enrollment process while maintaining their commitment to student success.

• Reduce Decision Time: Accelerate financing decisions to match the pace of modern student expectations
• Increase Approval Rates: Expand financing options to serve more students
• Improve Staff Efficiency: Automate manual tasks to free staff for high-value student interactions
• Enhance Student Experience: Create a transparent, stress-free financing journey for prospective students

• Collaborated with Lumion for a robust payment management system, offering responsive, human-centric support.
• Implemented a system allowing students to build their own payment plans based on their financial capacity.
• Developed clearer communication emphasizing no credit checks, zero fees, and minimal down payments to make education financially feasible.

• Expanded Access to Education: Tailored payment plans attracted more students by addressing their financial constraints, leading to higher enrollment rates.
• Responsive Partner Support: Partnership with Lumion provided responsive, partnership management, aiding in student communication, tuition structuring, and problem-solving.
• Hands-Off Collections Process: Lumion's efficient system eliminated the burden of researching standards and processes, providing Academy DA with a hassle-free, optimized collection process.