Lumion Terms of Use

Revision 22 | Effective May 15, 2026

Welcome to Lumion. These Terms of Use (the "Terms") are for Lumion’s school customers only and govern your use of our websites, products, services, and applications (the "Services"). Contact us at:

Email: support@lumion.ai | Phone: (307) 241-5031 | Address: 168 E Midvillage Blvd, Sandy, Utah 84070

These Terms are a binding contract between you and MIA SHARE, INC. D/B/A LUMION ("Lumion," "we," and "us"). Using the Services means you agree to these Terms and our Privacy Policy at https://www.lumion.ai/privacy-policy. Use of certain Services may also be subject to additional policies, rules, or conditions ("Additional Terms"), incorporated here by reference.

Please read carefully. These Terms cover fees, future changes, automatic renewals, limits on liability, a class action waiver, and binding arbitration. Using the Services means you accept these Terms; if you don’t agree, please don’t use the Services. These Terms include a binding arbitration provision and class action waiver (Section 19).

1. Definitions

"AI Agent" and "Career Connections and Offers" have the meanings in the Privacy Policy. "Order Form" means a written or electronic order document, sales quote, or service order signed or accepted by both parties that references these Terms and sets forth the Paid Services, fees, term, and other deal-specific terms for the School. "Payer" means a natural person or legal entity that initiates, or agrees to initiate, a Student Payment on a student’s account. "Privacy Policy" means Lumion’s Privacy Policy at https://www.lumion.ai/privacy-policy, as updated from time to time. "Retail Installment Contract" or "RIC" means a contract between the School and Payer for tuition payment in installments; an "IBRIC" is an interest-bearing RIC. "School" means you, the educational institution that is Lumion’s customer. "Student" has the meaning in the Privacy Policy and includes prospective students and individuals expressing interest in enrollment. "Student Data" means personally identifiable information about a Student that Lumion collects or processes in connection with the Services; Student Data is a subset of Personal Data. "Student Payment" means any amount a Payer owes the School for tuition or related charges. Other capitalized terms have the meanings in the Privacy Policy.

2. Will These Terms Ever Change?

Non-material changes. For minor updates (clarifications, formatting, or changes that don’t adversely affect the School in a meaningful way), Lumion may post the updated Terms on www.lumion.ai. Continued use after posting means acceptance.

Material changes. For changes that materially and adversely affect the School’s rights or obligations, Lumion will give at least 15 days’ advance notice by posting on www.lumion.ai. Continued use after the effective date means acceptance. No other changes are valid unless in writing and signed by both parties.

3. The Basics of Using Lumion

To use the Services, create an account with accurate, current information and a unique Lumion User ID and password. Don’t impersonate others, use a name you don’t have rights to, transfer your account without our written consent, or share your credentials. You’re responsible for all activity on your account and for keeping your login secure.

You must be 18 or older and may use the Services only for your own internal, non-commercial purposes, in compliance with applicable laws. Except for student consents Lumion obtains directly from students through the Services (for example, when a student signs up and accepts the Student Terms of Use), you’re solely responsible for getting required consents from students, Payers, and others before uploading or enrolling them in the Services. Lumion isn’t liable for your or your users’ unlawful use of the Services.

If you accept these Terms for an organization, you represent that you have authority to bind that entity. "You" and "your" refer to that entity.

4. Restrictions on Use

You agree not to provide Content or use the Services in any way that: (a) infringes intellectual property or other rights (including Lumion’s); (b) violates law or regulation; (c) is dangerous, fraudulent, deceptive, threatening, harassing, defamatory, obscene, or otherwise objectionable; (d) tries to obtain another user’s password, account, or security information; (e) breaks network security or cracks passwords or encryption; (f) copies or stores any significant portion of the Content; or (g) decompiles, reverse engineers, or otherwise tries to derive the source code of the Services. A violation is grounds for termination.

5. Rights in the Services

All text, images, data, and other materials in the Services ("Content") are protected by intellectual property laws. You get a limited, non-exclusive, non-sublicensable, non-transferable license to view or download Content for your own use of the Services. Any other copying, distribution, modification, or commercial use without the owner’s permission (or that violates anyone’s rights, including Lumion’s) is prohibited. Lumion owns the Services; you may not modify, publish, transmit, transfer, sell, reproduce, create derivative works from, or otherwise exploit them. These restrictions apply even when the platform technically lets you copy or download Content.

6. Data and Privacy

6.1 Personal Data Generally

"Personal Data" means information about you, your employees, or your students or potential students that can identify the person, directly or indirectly, in any form (raw, identifiable, aggregated, de-identified, or anonymized). Personal Data doesn’t include data that can’t reasonably be re-associated with anyone. Lumion may collect, use, and process Personal Data of the School and its employees for any lawful business purpose, including operating, securing, and improving the Services; developing, training, and refining AI/ML systems; marketing and operational communications; and analytics.

6.2 Student Data: Restricted Use

Notwithstanding Section 6.1, Lumion handles Student Data only as a service provider, school official under FERPA, and/or data processor under applicable state student-privacy laws. Lumion will: use, disclose, and retain Student Data only as needed to provide the Services, comply with law, or as the School expressly authorizes. For avoidance of doubt, "providing the Services" includes developing, improving, and training AI and machine learning features that are part of the Services.

6.3 De-Identified and Aggregated Data

Lumion may create, retain, and use de-identified and aggregated data derived from Personal Data (including Student Data) for any lawful business purpose, as long as the data is de-identified to industry standards and can’t reasonably be re-associated with anyone. Lumion won’t try to re-identify or disclose it in any way that could allow re-identification.

6.4 Safeguards and Compliance

Lumion will maintain administrative, physical, and technical safeguards to protect Personal Data and Student Data, meeting or exceeding industry standards and applicable student-privacy regulations, including FERPA (20 U.S.C. § 1232g; 34 C.F.R. Part 99), COPPA (15 U.S.C. §§ 6501-6506, where applicable), the GLBA (for Payer financial information), and state student-privacy laws including California SOPIPA (Bus. & Prof. Code § 22584), Colorado SDTA (C.R.S. § 22-16-101 et seq.), New York Education Law § 2-d, the Utah Student Data Protection Act (Utah Code § 53E-9-301 et seq.), and similar laws of other states where the School’s students reside. Nothing in these Terms is a sale of Personal Data or Student Data. This Section 6 survives termination.

6.5 School Communications and Consent

The Services include channels Lumion operates on the School’s behalf: email, SMS, MMS, RCS, voice (including AI-generated, prerecorded, and autodialed calls), in-app messaging, and push notifications. For each contact the School uploads or enrolls in the Services without that contact completing Lumion’s signup flow (which captures consent through acceptance of the Student Terms of Use), the School represents and warrants that it has obtained all consents and provided all disclosures required by law for Lumion to communicate on the School’s behalf, including: prior express written consent under the TCPA (47 U.S.C. § 227; 47 C.F.R. § 64.1200) for marketing SMS, MMS, RCS, autodialed calls, AI-generated calls, and prerecorded calls; prior express consent under the TCPA for informational or transactional calls and messages; CAN-SPAM Act compliance (15 U.S.C. §§ 7701-7713) for commercial email; and compliance with state telemarketing, automated calling, and bot-disclosure laws, including California Business and Professions Code § 17941. The School will provide consent records on request, promptly honor opt-out and STOP requests, and not re-enroll opted-out contacts without fresh consent. Lumion may rely on these representations.

6.6 Data Breach Notifications

Each party will notify the other of any data breach that results in unauthorized access to, or acquisition of, unencrypted Personal Data that materially compromises the security, confidentiality, or integrity of such data, within thirty (30) calendar days of discovery, except where applicable law permits or requires delay at the direction of law enforcement.

7. Responsibility for Content and Third Parties

All Content posted publicly or sent privately through the Services is the sole responsibility of whoever originated it. You access it at your own risk; Lumion isn’t responsible for the Content or any resulting errors, omissions, or damages. You’re responsible for material you post and represent that you have full rights to share it.

Links to and dealings with third-party sites, services, or individuals are at your discretion. Lumion doesn’t control or endorse them, assumes no liability, and won’t mediate disputes. By using the Services, you release Lumion from all claims, demands, and damages, known or unknown, arising out of our Services, Content, third-party interactions, or user disputes. You waive California Civil Code Section 1542 (which limits a general release to known claims) and any similar law of any jurisdiction.

8. Modifications to the Services

Our Services evolve constantly. Lumion may add, limit, or discontinue features, or remove content, at any time and may restrict access without notice. We’ll try to give notice of material adverse changes when practical. The School’s obligations under these Terms are not contingent on delivery of any specific feature unless a written addendum signed by both parties expressly says otherwise.

9. Student Payments

9.1 Payment Instruments

Lumion facilitates Student Payments through invoices, zero-interest RICs, and interest-bearing RICs (IBRICs).

9.2 Servicing Fees

Lumion may charge the School a servicing fee as a percentage of base Student Payments, automatically deducted before payout. Current Servicing Fee percentages and Additional Fees Charged to Payers appear in the administrative portal.

9.3 Direct Payments to the School

If a Payer pays the School directly in connection with the Services, the School remains responsible for any servicing fees owed to Lumion and shall notify Lumion within one (1) business day.

9.4 Additional Fees Charged to Payers

Lumion will charge the following fees, which the School may, to the extent permitted by law, request that Lumion charge to the Payer. The amounts below are baseline default rates; current rates as displayed in the administrative portal or as set in an applicable Order Form will control over the defaults below.

Platform Technology Fee. A technology fee of 3.00% applied to payments made by credit or debit card through the Services.

Return Fee. A $15.00 return fee charged for failed or returned ACH transactions.

Late Payment Fee. A $15.00 late fee charged to Payers who fail to complete payment by 11:59:59 PM Pacific time on the due date.

9.5 Fee Adjustments

Bank and processing fees are variable. Lumion may adjust Servicing Fees and Additional Fees Charged to Payers (Sections 9.2 and 9.4) with at least 30 days’ advance notice by email or through the administrative portal.

9.6 School Payouts

The School receives periodic payouts of Student Payments on a net basis, calculated as gross Student Payments collected, less: (a) Lumion Servicing Fees; (b) Platform Technology Fees not passed through to and paid by the Payer; (c) Return Fees not passed through to and paid by the Payer; (d) Late Payment Fees not passed through to and paid by the Payer; (e) ACH returns for payments previously remitted; and (f) successful credit card chargebacks for payments previously remitted. Where the School elects to pass through any Additional Fee Charged to Payers (per Section 9.4 and to the extent permitted by law), the Payer pays that fee directly through the Services and it is not deducted from the School Payout. Detailed invoices showing all deductions are available on request.

9.7 Payer Payment Refunds

Lumion will try to facilitate Payer refunds when: (a) Lumion suspects fraud; (b) Lumion believes the refund request is valid and the School hasn’t responded within seven (7) business days; (c) Lumion suspects a School breach of these Terms; (d) the School requests it; or (e) a payment was remitted in error. Refund attempts may be made up to 90 days after the Payer’s original payment date. Platform Technology Fees are non-refundable. If Lumion can’t process a refund, the School must remit it directly to the Payer on request. The School will indemnify and hold Lumion harmless for disputes or claims from the School’s failure to do so.

9.8 When Earned

Each Fee is earned and due when its trigger event occurs. Fees are non-refundable except as expressly provided in these Terms.

9.9 Servicing Payment Processors

Lumion uses third-party payment processors for Student Payments ("Servicing Payment Processors"). Currently, we use Centavo, Inc. d/b/a Payabli ("Payabli") and Finix Payments, Inc. ("Finix"). This is subject to change. By using the Services, you agree to the applicable terms and privacy policies of each Servicing Payment Processor: Payabli (https://www.payabli.com/documents-payabli-terms-of-use/) and Finix (https://finix.com/terms-and-policies).

9.10 Collections

If a Payer is 90+ days past due, Lumion may send the account to a third-party collection agency on the School’s behalf. The School pays all collection agency fees. The current contingency rate is 25%, changeable with at least 30 days’ advance notice.

10. Compliance Obligations

The School must maintain full compliance with applicable state laws and regulations, including state-specific registration requirements and good standing with the relevant Secretary of State, and will notify Lumion promptly if it becomes non-compliant. Lumion does not act as a lender or otherwise extend credit; any extension of credit is strictly between the School and the Payer. The School represents and warrants that it is duly authorized to extend credit as a retail seller of services and complies with all applicable laws, including for issuing IBRICs. Credit pulls executed by Lumion are not an intent to extend credit or determine creditworthiness.

10A. Career Connections and Offers Program

Lumion operates a Career Connections and Offers program (described in our Privacy Policy) that helps students discover employment, financial product, continuing education, and other commercial offers, including through AI-driven matching. The School acknowledges that: (a) Lumion may operate the program for the School’s students and applicants, consistent with Section 6.2, FERPA, and state student-privacy laws; (b) some matches and offers are sponsored or paid placements, and partners may compensate Lumion for placement, introductions, and aggregated or de-identified data products; (c) the School will not authorize Career Connections marketing to users known to be under 18 without required consents, and will not request Lumion to override opt-out, profiling-opt-out, or AI disclosure mechanisms; (d) Lumion may license or sell aggregated and de-identified data sets per the Privacy Policy and Section 6.3; and (e) Lumion is not required to share Career Connections revenue with the School, and the program does not modify Section 9 fees.

10B. Publicity

Lumion may identify the School as a customer in marketing materials and may use the School’s name and logo for that purpose, unless the School opts out by written notice to support@lumion.ai.

11. Paid Services and Billing

11.1 Paid Services

Some Services are free; others require payment. If a free Service becomes paid, Lumion will notify you and give you the chance to opt in or out. Payment terms presented at signup for a Paid Service are part of these Terms. Unless otherwise specified in an applicable Order Form, the term for Paid Services is set in the administrative portal at the time of signup and is typically twelve (12) months (an annual subscription), automatically renewing for successive twelve-month periods unless cancelled per Section 11.3. You remain responsible for all fees through the end of the then-current term, even if you stop using the Services before the term ends.

11.2 Billing and Payment Method

We use a third-party payment processor (currently Stripe, Inc.) (the "Payment Processor") to bill you through a payment account linked to your account (your "Billing Account") for Paid Services. Payment processing is also subject to Stripe’s terms (https://stripe.com/us/checkout/legal) and privacy policy (https://stripe.com/us/privacy). You authorize us, through the Payment Processor, to charge your selected payment provider (your "Payment Method"). If we don’t receive payment, you agree to pay all amounts due upon demand.

11.3 Recurring Billing and Auto-Renewal

Some Paid Services have an initial period followed by recurring charges. We may submit periodic charges without further authorization until you give thirty (30) days’ prior notice (confirmed by us) of termination or change of Payment Method; notice will not affect already-submitted charges.

Cancel via account settings. After termination, you may use the subscription through the end of the current term; the subscription will not renew. Except as required by law (including, where applicable, California Business and Professions Code § 17602), no prorated refund will be issued.

If you do not want recurring charges, you must cancel through account settings or terminate your Lumion account. Except as required by law, Lumion will not refund fees already paid.

11.4 Current Billing Information and Authorization Changes

Keep your Billing Account information current and accurate, and promptly notify us or the Payment Processor of any cancellation or security breach affecting your Payment Method or credentials. If you don’t, we may continue charging for Paid Services unless you have terminated them. If a charge differs from what you preauthorized (other than state sales tax changes), we will notify you of the amount and date before the transaction. We may aggregate charges per billing cycle.

11.5 Reaffirmation of Authorization

Continued use of a Paid Service reaffirms our authorization to charge your Payment Method. This doesn’t waive our right to seek payment directly. Charges may be in advance, in arrears, per usage, or as described when you select the Paid Service.

11.6 Order Forms

The parties may execute Order Forms specifying Paid Services, fees (including any School-specific Servicing Fee rates), term, renewal, and other deal-specific terms. Each Order Form is incorporated into these Terms by reference. If an Order Form conflicts with these Terms on commercial matters (fees, term, services), the Order Form controls; on non-commercial matters (dispute resolution, indemnity, IP, Section 6), these Terms control unless the Order Form expressly says otherwise and is signed by an authorized Lumion officer. Order Forms may be executed electronically (e.g., DocuSign). Continued use after execution is acceptance.

12. Termination

You may stop using the Services at any time. To terminate Paid Services and prevent auto-renewal, follow Section 11.3. Termination doesn’t relieve you of obligations to pay for Paid Services through the end of the current term. Lumion may suspend or terminate access for breach. Provisions that naturally survive (payment, indemnity, liability limits, IP, Section 6, arbitration) remain in effect.

13. Force Majeure

Neither party will be liable or in breach for any failure or delay caused by circumstances beyond its reasonable control (acts of God, fire, earthquake, government action, war, terrorism, civil unrest, epidemic, labor disputes, supply or telecom failures, power outages, or defaults of third parties like cloud providers or payment processors, AI model provider outages, third-party API failures, and regulatory changes affecting AI or automated communications). This doesn’t excuse paying amounts due for Services already provided.

14. Warranty Disclaimer

Lumion, its affiliates, licensors, suppliers, and partners, and all their officers, directors, employees, agents, successors, and assigns (together, the "Lumion Parties") make no representations or warranties about the Services or any Content. The Lumion Parties aren’t responsible for the accuracy, legality, or decency of material in or accessed through the Services, or for any claims or damages from your use, including recommendations or suggestions.

The Services and Content are provided "as is," without warranties of any kind, express or implied, including implied warranties of merchantability, fitness for a particular purpose, non-infringement, or that use will be uninterrupted or error-free. Some states don’t allow limitations on implied warranties, so the above may not apply to you.

The School acknowledges that the Services include AI-generated content, recommendations, and communications that may contain errors, inaccuracies, or omissions. Lumion disclaims all liability for AI-generated output, including Career Connections matches, and the School agrees that no AI-generated content constitutes professional advice of any kind.

15. Limitation of Liability

To the fullest extent allowed by law, under no legal theory (including tort, contract, or strict liability) will any of the Lumion Parties be liable to you or any other person for (a) indirect, special, incidental, punitive, or consequential damages, including lost profits, business interruption, loss of data or goodwill, work stoppage, or computer failure; (b) any substitute goods, services, or technology; (c) any amount, in the aggregate, exceeding the greater of $100 or the amounts paid by you to Lumion in connection with the Services in the twelve (12) months preceding the claim; or (d) any matter beyond our reasonable control. Some states do not allow these exclusions, so the above may not apply to you.

16. Indemnity

You will indemnify and hold the Lumion Parties harmless from all claims, liabilities, damages, losses, and expenses (including attorneys’ fees) arising from or related to: (a) your use of the Services; (b) your violation of these Terms or any law (including the TCPA (47 U.S.C. § 227), CAN-SPAM, state telemarketing or bot-disclosure laws, or lending or payment requirements); (c) your gross negligence or willful misconduct; (d) your relationship with any other user; (e) IP infringement in content you provide; or (f) any breach of your representations under Section 6.5. We’ll try to notify you of any claim; failure to deliver notice won’t reduce your obligations.

17. Assignment

You may not assign these Terms or your Services account (by operation of law or otherwise) without Lumion’s prior written consent. Lumion may assign these Terms, in whole or in part, without notice to or consent of the School, including in connection with any merger, acquisition, reorganization, asset sale, or financing.

18. Choice of Law

These Terms are governed by the Federal Arbitration Act, applicable federal law, and the laws of the State of Utah, without regard to conflicts of laws principles.

19. Arbitration Agreement

Please read carefully: this Section requires you to arbitrate disputes with Lumion and limits how you can seek relief.

19.1 Delegation

The arbitrator, not any court, shall determine all questions of arbitrability, including the scope, enforceability, and validity of this arbitration agreement and any defense to arbitration. This delegation is intended to be broadly construed.

19.2 Arbitration Rules

Before arbitration, both parties will try in good faith to settle disputes through negotiation. If negotiations fail, the dispute will be finally settled by binding arbitration in Salt Lake County, Utah, in English, under the JAMS Streamlined Arbitration Rules (the "Rules") then in effect, before one commercial arbitrator experienced in IP and commercial contract disputes. Judgment on the award may be entered in any court of competent jurisdiction.

19.3 Costs of Arbitration

Each party shall bear its own arbitration costs, including filing fees, arbitrator compensation, and administrative fees. If the arbitrator determines that a claim or defense was frivolous or brought for an improper purpose, the arbitrator shall award all arbitration fees, costs, and reasonable attorneys’ fees to the prevailing party.

19.4 Statute of Limitations

Any claim arising under or relating to these Terms or the Services must be commenced within one (1) year after the date the claimant knew or reasonably should have known of the facts giving rise to the claim. Any claim not commenced within this period is permanently barred. This limitation applies regardless of the nature of the claim or the legal theory upon which it is based.

19.5 Damages Limitation

The arbitrator may award compensatory damages only and shall not award punitive, exemplary, or multiplied damages, except where a statute expressly provides for such damages and expressly prohibits waiver of such damages.

19.6 Confidentiality

All arbitration proceedings, filings, evidence, and awards shall be confidential between the parties unless disclosure is required by law, court order, or to enforce an award.

19.7 Discovery

Discovery shall be limited to (a) exchange of relevant documents directly related to the dispute, and (b) one deposition per side, not to exceed four hours. The arbitrator may expand discovery only upon a showing of substantial need and undue hardship.

19.8 Small Claims; Injunctive Relief

Either party may bring qualifying claims in small claims court in Salt Lake County, Utah. Either party may seek injunctive or equitable relief in court to protect intellectual property rights. Lumion may seek injunctive relief to prevent unauthorized use of the Services, infringement of intellectual property, or breach of confidentiality without posting a bond.

19.9 Waiver of Jury Trial

You and Lumion waive any constitutional and statutory rights to go to court and have a trial before a judge or jury. Arbitration is more limited, more efficient, and less costly than court rules, with very limited court review. In any litigation over an arbitration award, you and Lumion waive all rights to a jury trial.

19.10 Class Action Waiver

All claims within this Arbitration Agreement must be brought individually, not on a class basis. Claims of multiple customers or users can’t be joined or consolidated. If this waiver is unenforceable as to a particular claim, that claim shall proceed in court per Section 19.12; the remainder of this Section 19 stays in full force and effect.

19.11 Arbitrator Authority

The arbitrator shall not have authority to award relief to any person or entity that is not a party to the arbitration. The arbitrator’s authority is limited to the individual dispute between the parties and the arbitrator may not award relief that would affect non-parties or impose obligations on Lumion with respect to persons who are not parties to the proceeding.

19.12 Exclusive Venue

Where arbitration permits court litigation, any judicial proceeding (other than small claims) will be brought in the state or federal courts in Salt Lake County, Utah, or the federal district in which that county falls.

19.13 Survival

This arbitration agreement survives termination of these Terms, any account deletion, and any assignment or transfer. It binds and benefits the parties, their successors, assigns, heirs, and legal representatives.

19.14 Severability

If any provision of this Section 19 other than the class action waiver is found unenforceable, that provision will be severed and the remainder of this Section 19 will be enforced in full. This Arbitration Agreement survives termination.

20. Miscellaneous

You’re responsible for all taxes and government charges from your use of the Services unless Lumion elects to handle them. Failure to enforce a right isn’t a waiver. If any provision is unenforceable, it will be limited to the minimum necessary, and the rest remains in effect. These Terms are the sole, complete agreement between you and Lumion for the Services, and incorporate by reference: (a) the Privacy Policy; (b) any Order Forms executed by both parties; and (c) fees, rates, and commercial terms in the administrative portal or Services interface. Together they replace all prior or contemporaneous oral or written agreements on the subject matter. You’re an independent user (not Lumion’s employee, agent, partner, or joint venturer) and can’t bind Lumion. No third-party beneficiaries are intended.

21. Notices

Notices shall be in writing to the other party at the address shown here (or as otherwise specified) and are effective: (a) if electronic, on proof of receipt; (b) if overnight courier, one business day after deposit with a national carrier; or (c) otherwise, when received and signed for.